- Foundever
- East Stone Gap, VA
- 02-23-2024
Job Description
Join our team at Foundever as an Intuit Customer Services Representative with a focus on delivering exceptional customer experiences. We specialize in providing customer service, technical support, and warranty options for global industry clients. This position involves handling inbound service calls, driving customer satisfaction through various communication channels, and utilizing multiple systems and tools. At Foundever, we prioritize employee growth and development, with many internal promotions and opportunities for skill enhancement.
Responsibilities
- Handle inbound service calls to assist customers effectively.
- Drive customer satisfaction through voice, chat, and email communication.
- Navigate through multiple systems and tools seamlessly.
- Participate in ongoing training and skill development programs.
Qualifications
- Must live within 50 miles of Wise, VA.
- Strong communication skills and problem-solving abilities.
- Desire to advance your career in a reputable company.
- Ability to work both independently and collaboratively.
- Minimum of 18 years old with a high school diploma or equivalent.
- Pass a background check.
Benefits
Enjoy a rewarding career at Foundever, where you will be the first point of contact for clients, providing professional customer service that includes handling customer inquiries, complaints, and more. Our inclusive and supportive culture, along with paid training and benefits, allows you to prioritize your well-being while making a positive impact.
Foundever is a global leader in the customer experience industry, supporting millions of customer conversations daily. We value innovation, digital solutions, and employee expertise to create meaningful connections and deliver exceptional customer experiences. Join us in Creating Connection. Value Conversation.