Customer Support Specialist (No Outbound Calls) Chavies, KY

Job Description

Foundever, a global leader in customer experience solutions, is seeking a Customer Support Specialist for their Chavies, KY site. As the first point of contact for clients, you will provide professional customer service through inbound calls, voice, chat, and email channels. Join a company that values its employees, offers on-site positions, paid training, and growth opportunities. Take the chance to be part of a dynamic team dedicated to delivering exceptional customer experiences.

Responsibilities

• Handle inbound customer service calls with compassion and professionalism.
• Drive customer satisfaction through effective communication via voice, chat, and email.
• Navigate multiple systems and tools to assist customers efficiently.
• Participate in continuous training and skill development programs.

Qualifications

• Strong communication skills and ability to multitask effectively.
• Problem-solving mindset with a positive attitude.
• Desire to grow within a stable and supportive company.
• Ability to work independently as well as in a team environment.
• Must reside within 50 miles of the worksite in Chavies, KY.

Benefits

• Opportunity to work on site in a supportive environment.
• Access to paid training and benefits for financial and personal well-being.
• Be part of an award-winning culture with a focus on employee experience.