Social Media Content Moderator- Work On-site

Job Description

We are looking for a diligent Social Media Content Moderator to join our team at Teleperformance USA. This position will be based on-site at our Port Saint Lucie, Florida location, where you will play a crucial role in maintaining a positive social experience for all users.

Responsibilities

• Review user-generated content to ensure compliance with community guidelines.
• Participate in continuous training to stay updated on policies and standards.
• Investigate and resolve complex content issues within specified timeframes.
• Provide insights for process improvements and policy enhancements.

Requirements

• Proficient in navigating internet websites and social media platforms.
• Strong attention to detail and ability to handle sensitive content.
• Flexible with work shifts and adaptive to changing business needs.
• Excellent communication and problem-solving skills.
• High school diploma or equivalent.

Benefits

• Paid training and competitive wages.
• Full benefits package including medical, dental, vision, and 401k.
• Paid time off and wellness programs.
• Opportunity to grow in a collaborative and supportive environment.