Inbound Customer Services Representative

Job Description

Foundever is currently seeking an Inbound Customer Services Representative to join our team. As a crucial part of the customer experience solutions we provide, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple systems efficiently. This role offers growth opportunities, paid training, and the chance to work on-site in a dynamic environment.

Responsibilities

• Handle inbound service calls and inquiries professionally.
• Drive customer satisfaction through voice, chat, and email interactions.
• Navigate through various systems and tools seamlessly.
• Engage in ongoing training and skill development programs.

Qualifications

• Strong communication skills and the ability to multitask effectively.
• Problem-solving skills with a positive attitude.
• Desire to advance career in a stable environment.
• Ability to work both independently and in a team.
• Must reside within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
• High school diploma or GED equivalent required.
• Must be 18 years of age or older and pass a background check.

Benefits

Foundever offers a supportive culture focused on employee well-being and growth. With paid training, on-site work, and competitive benefits, you will find purpose and fulfillment in your role as an Inbound Customer Services Representative.