Customer Service Representative - Grand Rapids

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are looking for a dedicated Customer Service Representative to join our Avis Budget Group team in Grand Rapids. As a key member of our enterprise, you will play a vital role in ensuring our customers have a seamless experience returning their rental cars while providing exceptional service.

What You'll Do:

  • Assist customers with the return of rental cars, including key handover, mileage recording, and damage assessment.
  • Check vehicles into the system and deliver top-notch customer service throughout the process.

Perks You'll Get:

  • Bi-weekly pay.
  • Comprehensive on-the-job training to develop your skills.
  • Paid time off and insurance benefits.
  • Contribution towards transportation or parking expenses.
  • Retirement benefits and employee discounts.

What We're Looking For:

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer proficiency.
  • Strong verbal communication skills.
  • Ability to work outdoors and flexibility with shifts.
  • 6 months retail customer service experience preferred.

About Us:

Avis Budget Group is a global mobility solutions provider with a rich history in the industry. Join our team to be part of a company that values innovation and growth, offering a range of exciting opportunities for your career development.

The Fine Print:

Avis Budget Group is an equal opportunity employer, and we welcome individuals from diverse backgrounds to apply. Please note that job responsibilities and requirements may evolve to meet business needs.