- Foundever
- Rutledge, TN
- 03-07-2024
Job Description
Are you passionate about customer service and looking for an opportunity to excel in a dynamic team? Foundever is seeking a Customer Experience Specialist to join our Morristown, TN location. In this role, you will be responsible for handling inbound service calls, driving customer satisfaction through various communication channels, and providing professional and high-quality customer service to clients and customers.
Responsibilities
- Handle inbound service calls and provide assistance.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools effectively.
- Participate in ongoing training and skill development programs.
Qualifications
- Strong communication skills and ability to assist customers effectively.
- Problem-solving abilities with a positive attitude.
- Desire to advance your career within a reputable company.
- Ability to work both independently and collaboratively within a team.
- Must reside within 50 miles of Morristown, TN.
- Minimum requirement of a high school diploma or GED equivalent.
- Must be 18 years of age or older and able to pass a background check.
Benefits
- An award-winning culture with a commitment to employee well-being and development.
- Paid training and benefits to support your financial, physical, and mental well-being.
- Opportunity to make a difference in the customer experience of leading global brands.